Walgreens: This is the most incompetent organization I hav...
A Walgreens customer review by GetHuman user GetHuman-141393 from November 11th, 2017
Background on GetHuman-141393's case
GetHuman: GetHuman-141393 - can you tell our other Walgreens customers when your case took place?
GetHuman-141393: Yup. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Walgreens, and if so, how?
GetHuman: And which of these common Walgreens customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-141393 a list of common Walgreens problems)
GetHuman-141393: "Complaint" was why I was trying to call.
GetHuman-141393's review of Walgreens customer service
GetHuman: So how would you sum up your experience for GetHuman's Walgreens customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-141393: This is the most incompetent organization I have ever dealt with. * weeks to get a prescription filled and then an email to say they are missing information and it never went out. I will NEVER use them nor will I EVER recommend them. Mail order or store.
GetHuman: Let's quantify your experience contacting Walgreens. On a scale of 1 to 5, how easy is it go get help on a Walgreens problem?
GetHuman-141393: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-141393: I'd give them a three out of five on communication.
GetHuman: And what about Walgreens's ability to quickly and effectively address your problem?
GetHuman-141393: For that I would say two out of five.
GetHuman: And finally- any advice for other Walgreens customers?
GetHuman-141393: Call them early in the day or late. Don't forget any personal or account information you might need for Walgreens to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-141393 taken from his Walgreens customer service problem that occurred on November 3rd, 2017.