Warner Brothers Online Store: Was unable to answer my question, gave me the s...
A Warner Brothers Online Store customer review by GetHuman user GetHuman-233682 from November 14th, 2017
Background on GetHuman-233682's case
GetHuman: GetHuman-233682 - can you tell our other Warner Brothers Online Store customers when your case took place?
GetHuman-233682: Yeah. It was morning, on November 7th.
GetHuman: Did you reach out to Warner Brothers Online Store, and if so, how?
GetHuman: And which of these common Warner Brothers Online Store customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-233682 a list of common Warner Brothers Online Store problems)
GetHuman-233682: "Cancel order" was why I was trying to call.
GetHuman-233682's review of Warner Brothers Online Store customer service
GetHuman: So how would you sum up your experience for GetHuman's Warner Brothers Online Store customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-233682: Was unable to answer my question, gave me the site url which I pointed out the issue with. Then gave me a number
GetHuman: Let's quantify your experience contacting Warner Brothers Online Store. On a scale of 1 to 5, how easy is it go get help on a Warner Brothers Online Store problem?
GetHuman-233682: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-233682: I'd give them a four out of five on communication.
GetHuman: And what about Warner Brothers Online Store's ability to quickly and effectively address your problem?
GetHuman-233682: For that I would say five out of five.
GetHuman: And finally- any advice for other Warner Brothers Online Store customers?
GetHuman-233682: Call them early in the day or late. Don't forget any personal or account information you might need for Warner Brothers Online Store to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-233682 taken from his Warner Brothers Online Store customer service problem that occurred on November 7th, 2017.