Waste Management: For the last * weeks my trash has not been serv...
A Waste Management customer review by GetHuman user GetHuman-145018 from November 14th, 2017
Background on GetHuman-145018's case
GetHuman: GetHuman-145018 - can you tell our other Waste Management customers when your case took place?
GetHuman-145018: Yup. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Waste Management, and if so, how?
GetHuman: And which of these common Waste Management customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-145018 a list of common Waste Management problems)
GetHuman-145018: "Transfer Service" was why I was trying to call.
GetHuman-145018's review of Waste Management customer service
GetHuman: So how would you sum up your experience for GetHuman's Waste Management customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-145018: For the last * weeks my trash has not been serviced. I called corporate the last * weeks to fix the problem. Obviously my waste managment where I live has a problem.
GetHuman: Let's quantify your experience contacting Waste Management. On a scale of 1 to 5, how easy is it go get help on a Waste Management problem?
GetHuman-145018: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-145018: I'd give them a four out of five on communication.
GetHuman: And what about Waste Management's ability to quickly and effectively address your problem?
GetHuman-145018: For that I would say one out of five.
GetHuman: And finally- any advice for other Waste Management customers?
GetHuman-145018: Call them early in the day or late. Don't forget any personal or account information you might need for Waste Management to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-145018 taken from his Waste Management customer service problem that occurred on November 6th, 2017.