Wells Fargo Automotive Finance: I was calling to figure out why my loan was den...
A Wells Fargo Automotive Finance customer review by GetHuman user ~Dissatisfied from November 23rd, 2017
Background on ~Dissatisfied 's case
GetHuman: ~Dissatisfied - can you tell our other Wells Fargo Automotive Finance customers when your case took place?
~Dissatisfied : Yes. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Wells Fargo Automotive Finance, and if so, how?
GetHuman: And which of these common Wells Fargo Automotive Finance customer issues best describes the reason you wanted to talk to them?
(Shows ~Dissatisfied a list of common Wells Fargo Automotive Finance problems)
~Dissatisfied : "Setup an account" was why I was trying to call.
~Dissatisfied 's review of Wells Fargo Automotive Finance customer service
GetHuman: So how would you sum up your experience for GetHuman's Wells Fargo Automotive Finance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dissatisfied : I was calling to figure out why my loan was denied I was told my dept to income ratio was to high when I ask what was on my dept I was rushed off the phone and told to wait for a letter but from my experience the letter is not going to tell me what is showing up on my dept...... Very dissatisfied.
GetHuman: Let's quantify your experience contacting Wells Fargo Automotive Finance. On a scale of 1 to 5, how easy is it go get help on a Wells Fargo Automotive Finance problem?
~Dissatisfied : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dissatisfied : I'd give them a three out of five on communication.
GetHuman: And what about Wells Fargo Automotive Finance's ability to quickly and effectively address your problem?
~Dissatisfied : For that I would say four out of five.
GetHuman: And finally- any advice for other Wells Fargo Automotive Finance customers?
~Dissatisfied : Call them early in the day or late. Don't forget any personal or account information you might need for Wells Fargo Automotive Finance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dissatisfied taken from his Wells Fargo Automotive Finance customer service problem that occurred on November 14th, 2017.