Wells Fargo Automotive Finance: THERE IS NO WAY TO CONTACT WELLS FARGO BY PHONE...
A Wells Fargo Automotive Finance customer review by GetHuman user ~MR. Holz from November 11th, 2017
Background on ~MR. Holz's case
GetHuman: ~MR. Holz - can you tell our other Wells Fargo Automotive Finance customers when your case took place?
~MR. Holz: Yes I can. It was morning, on November 6th.
GetHuman: Did you reach out to Wells Fargo Automotive Finance, and if so, how?
GetHuman: And which of these common Wells Fargo Automotive Finance customer issues best describes the reason you wanted to talk to them?
(Shows ~MR. Holz a list of common Wells Fargo Automotive Finance problems)
~MR. Holz: "Question" was why I was trying to call.
~MR. Holz's review of Wells Fargo Automotive Finance customer service
GetHuman: So how would you sum up your experience for GetHuman's Wells Fargo Automotive Finance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MR. Holz: THERE IS NO WAY TO CONTACT WELLS FARGO BY PHONE, I HAVE CALLED MANY TIME AND WAITED FOR HOURS ON HOLD
GetHuman: Let's quantify your experience contacting Wells Fargo Automotive Finance. On a scale of 1 to 5, how easy is it go get help on a Wells Fargo Automotive Finance problem?
~MR. Holz: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MR. Holz: I'd give them a three out of five on communication.
GetHuman: And what about Wells Fargo Automotive Finance's ability to quickly and effectively address your problem?
~MR. Holz: For that I would say four out of five.
GetHuman: And finally- any advice for other Wells Fargo Automotive Finance customers?
~MR. Holz: Call them early in the day or late. Don't forget any personal or account information you might need for Wells Fargo Automotive Finance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MR. Holz taken from his Wells Fargo Automotive Finance customer service problem that occurred on November 6th, 2017.