Wells Fargo: First guy was friendly to the point of being VE...

A Wells Fargo customer review by GetHuman user ~god fuck wells fargo from November 27th, 2017

Background on ~god fuck wells fargo's case

GetHuman: ~god fuck wells fargo - can you tell our other Wells Fargo customers when your case took place?
~god fuck wells fargo: Yup. It was afternoon, on November 17th.
GetHuman: Did you reach out to Wells Fargo, and if so, how?
~god fuck wells fargo: I used the 800-869-3557 number I found for on the GetHuman Wells Fargo customer phone number page I was on: Wells Fargo Customer Service Phone Number
GetHuman: And which of these common Wells Fargo customer issues best describes the reason you wanted to talk to them?
(Shows ~god fuck wells fargo a list of common Wells Fargo problems)
~god fuck wells fargo: "Question" was why I was trying to call.

~god fuck wells fargo's review of Wells Fargo customer service

GetHuman: So how would you sum up your experience for GetHuman's Wells Fargo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~god fuck wells fargo: First guy was friendly to the point of being VERY creepy, serial killer-like, tried to distract me with an unrelated offer to what I was calling about. Gave me supervisor who promptly hung up on me.
GetHuman: Let's quantify your experience contacting Wells Fargo. On a scale of 1 to 5, how easy is it go get help on a Wells Fargo problem?
~god fuck wells fargo: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~god fuck wells fargo: I'd give them a five out of five on communication.
GetHuman: And what about Wells Fargo's ability to quickly and effectively address your problem?
~god fuck wells fargo: For that I would say four out of five.
GetHuman: And finally- any advice for other Wells Fargo customers?
~god fuck wells fargo: Call them early in the day or late. Don't forget any personal or account information you might need for Wells Fargo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~god fuck wells fargo taken from his Wells Fargo customer service problem that occurred on November 17th, 2017.

Wells Fargo

1.75 of 5 stars | 145 reviews

~god fuck wells fargo's Wells Fargo Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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