Wells Fargo: I WAS TODAY IN WELL FARGOT LOCATED ON ** N Winc...

A Wells Fargo customer review by GetHuman user ~Carmen Martinez from November 28th, 2017

Background on ~Carmen Martinez's case

GetHuman: ~Carmen Martinez - can you tell our other Wells Fargo customers when your case took place?
~Carmen Martinez: Sure. It was afternoon, on November 25th.
GetHuman: Did you reach out to Wells Fargo, and if so, how?
~Carmen Martinez: I used the 800-869-3557 number I found for on the GetHuman Wells Fargo customer phone number page I was on: Wells Fargo Customer Service Phone Number
GetHuman: And which of these common Wells Fargo customer issues best describes the reason you wanted to talk to them?
Shows ~Carmen Martinez a list of common Wells Fargo problems
~Carmen Martinez: "Payments/Billing" was why I was trying to call.

~Carmen Martinez's review of Wells Fargo customer service

GetHuman: So how would you sum up your experience for GetHuman's Wells Fargo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carmen Martinez: I WAS TODAY IN WELL FARGOT LOCATED ON ** N Winchester Blvd in Santa Clara a Premier Banker Her Name Vahida Rovcanin Helped me out with issue I have she was excellent she took the time to help me Ijust want to say thank you so much Well Fargo to have people like her who provide a great customer services please give a recognition to her she is great person. Thank you Carmen.
GetHuman: Let's quantify your experience contacting Wells Fargo. On a scale of 1 to 5, how easy is it go get help on a Wells Fargo problem?
~Carmen Martinez: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carmen Martinez: I'd give them a one out of five on communication.
GetHuman: And what about Wells Fargo's ability to quickly and effectively address your problem?
~Carmen Martinez: For that I would say one out of five.
GetHuman: And finally- any advice for other Wells Fargo customers?
~Carmen Martinez: Call them early in the day or late. Don't forget any personal or account information you might need for Wells Fargo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carmen Martinez taken from his Wells Fargo customer service problem that occurred on November 25th, 2017.

Wells Fargo

1.75 of 5 stars | 145 reviews
Wells Fargo ReviewsWells Fargo's Phone NumberAll Wells Fargo contact infoGeneral Wells Fargo customer service info
~Carmen Martinez's Wells Fargo Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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