WestJet: TINA WAS EXCELLENT, SHE ANSWERED ALL MY QUESTIO...
A WestJet customer review by GetHuman user ~BLASKO SHARIN from November 28th, 2017
Background on ~BLASKO SHARIN 's case
GetHuman: ~BLASKO SHARIN - can you tell our other WestJet customers when your case took place?
~BLASKO SHARIN : Yup. It was morning, on November 20th.
GetHuman: Did you reach out to WestJet, and if so, how?
GetHuman: And which of these common WestJet customer issues best describes the reason you wanted to talk to them?
(Shows ~BLASKO SHARIN a list of common WestJet problems)
~BLASKO SHARIN : "Cancel flight" was why I was trying to call.
~BLASKO SHARIN 's review of WestJet customer service
GetHuman: So how would you sum up your experience for GetHuman's WestJet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BLASKO SHARIN : TINA WAS EXCELLENT, SHE ANSWERED ALL MY QUESTIONS BUT I WOULD LIKE TO KNOW WHY YOUR COMPUTER SUPPORT PERSON WANTED $** DOLLARS TO ANSWER THE SAME QUESTION??
GetHuman: Let's quantify your experience contacting WestJet. On a scale of 1 to 5, how easy is it go get help on a WestJet problem?
~BLASKO SHARIN : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BLASKO SHARIN : I'd give them a two out of five on communication.
GetHuman: And what about WestJet's ability to quickly and effectively address your problem?
~BLASKO SHARIN : For that I would say one out of five.
GetHuman: And finally- any advice for other WestJet customers?
~BLASKO SHARIN : Call them early in the day or late. Don't forget any personal or account information you might need for WestJet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BLASKO SHARIN taken from his WestJet customer service problem that occurred on November 20th, 2017.