World Financial Network National Bank: No human ever answered the phone. I was trans...
A World Financial Network National Bank customer review by GetHuman user ~Frustrated from November 6th, 2017
Background on ~Frustrated's case
GetHuman: ~Frustrated - can you tell our other World Financial Network National Bank customers when your case took place?
~Frustrated: Yeah. It was morning, on October 31st.
GetHuman: Did you reach out to World Financial Network National Bank, and if so, how?
GetHuman: And which of these common World Financial Network National Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Frustrated a list of common World Financial Network National Bank problems)
~Frustrated: "Complaint" was why I was trying to call.
~Frustrated's review of World Financial Network National Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's World Financial Network National Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frustrated: No human ever answered the phone. I was transferred to a voice mails, no human ever answered. No one (human) ever return my call!
GetHuman: Let's quantify your experience contacting World Financial Network National Bank. On a scale of 1 to 5, how easy is it go get help on a World Financial Network National Bank problem?
~Frustrated: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frustrated: I'd give them a two out of five on communication.
GetHuman: And what about World Financial Network National Bank's ability to quickly and effectively address your problem?
~Frustrated: For that I would say one out of five.
GetHuman: And finally- any advice for other World Financial Network National Bank customers?
~Frustrated: Call them early in the day or late. Don't forget any personal or account information you might need for World Financial Network National Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frustrated taken from his World Financial Network National Bank customer service problem that occurred on October 31st, 2017.