World Financial Network National Bank: There is no satisfaction when communicating wit...
A World Financial Network National Bank customer review by GetHuman user ~dissatified from November 10th, 2017
Background on ~dissatified's case
GetHuman: ~dissatified - can you tell our other World Financial Network National Bank customers when your case took place?
~dissatified: Yes. It was middle of the night, on November 1st.
GetHuman: Did you reach out to World Financial Network National Bank, and if so, how?
GetHuman: And which of these common World Financial Network National Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~dissatified a list of common World Financial Network National Bank problems)
~dissatified: "Question" was why I was trying to call.
~dissatified's review of World Financial Network National Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's World Financial Network National Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dissatified: There is no satisfaction when communicating with an agent. Every question I asked the agent was abrutly answered " ABSOLUTEELY NOT". I am glad I only have to deal with this company for only three more payments.
GetHuman: Let's quantify your experience contacting World Financial Network National Bank. On a scale of 1 to 5, how easy is it go get help on a World Financial Network National Bank problem?
~dissatified: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dissatified: I'd give them a one out of five on communication.
GetHuman: And what about World Financial Network National Bank's ability to quickly and effectively address your problem?
~dissatified: For that I would say four out of five.
GetHuman: And finally- any advice for other World Financial Network National Bank customers?
~dissatified: Call them early in the day or late. Don't forget any personal or account information you might need for World Financial Network National Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dissatified taken from his World Financial Network National Bank customer service problem that occurred on November 1st, 2017.