X: "Press * for customer support"**presses ***"Sor...
A X customer review by GetHuman user GetHuman-287076 from November 27th, 2017
Background on GetHuman-287076's case
GetHuman: GetHuman-287076 - can you tell our other X customers when your case took place?
GetHuman-287076: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to X, and if so, how?
GetHuman: And which of these common X customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-287076 a list of common X problems)
GetHuman-287076: "Locked Account" was why I was trying to call.
GetHuman-287076's review of X customer service
GetHuman: So how would you sum up your experience for GetHuman's X customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-287076: "Press * for customer support"**presses ***"Sorry we don't offer customer support"*Just another way to tell us to go **** ourselves, typical American customer service
GetHuman: Let's quantify your experience contacting X. On a scale of 1 to 5, how easy is it go get help on a X problem?
GetHuman-287076: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-287076: I'd give them a four out of five on communication.
GetHuman: And what about X's ability to quickly and effectively address your problem?
GetHuman-287076: For that I would say three out of five.
GetHuman: And finally- any advice for other X customers?
GetHuman-287076: Call them early in the day or late. Don't forget any personal or account information you might need for X to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-287076 taken from his X customer service problem that occurred on November 17th, 2017.