XFX: I had some free games i was owed for buying my...
A XFX customer review by GetHuman user ~Terrence Pilory from November 27th, 2017
Background on ~Terrence Pilory's case
GetHuman: ~Terrence Pilory - can you tell our other XFX customers when your case took place?
~Terrence Pilory: Yes I can. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to XFX, and if so, how?
GetHuman: And which of these common XFX customer issues best describes the reason you wanted to talk to them?
(Shows ~Terrence Pilory a list of common XFX problems)
~Terrence Pilory: "Returns" was why I was trying to call.
~Terrence Pilory's review of XFX customer service
GetHuman: So how would you sum up your experience for GetHuman's XFX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Terrence Pilory: I had some free games i was owed for buying my card. the codes didnt work, so i called in. Mark got me the codes within a few hours through email. Great service
GetHuman: Let's quantify your experience contacting XFX. On a scale of 1 to 5, how easy is it go get help on a XFX problem?
~Terrence Pilory: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Terrence Pilory: I'd give them a five out of five on communication.
GetHuman: And what about XFX's ability to quickly and effectively address your problem?
~Terrence Pilory: For that I would say five out of five.
GetHuman: And finally- any advice for other XFX customers?
~Terrence Pilory: Call them early in the day or late. Don't forget any personal or account information you might need for XFX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Terrence Pilory taken from his XFX customer service problem that occurred on November 23rd, 2017.