XFX: Mark delivered.The guy knows his stuff, what ca...
A XFX customer review by GetHuman user ~Phil Teroff from November 26th, 2017
Background on ~Phil Teroff's case
GetHuman: ~Phil Teroff - can you tell our other XFX customers when your case took place?
~Phil Teroff: Yes. It was morning, on November 23rd.
GetHuman: Did you reach out to XFX, and if so, how?
GetHuman: And which of these common XFX customer issues best describes the reason you wanted to talk to them?
(Shows ~Phil Teroff a list of common XFX problems)
~Phil Teroff: "Technical support" was why I was trying to call.
~Phil Teroff's review of XFX customer service
GetHuman: So how would you sum up your experience for GetHuman's XFX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Phil Teroff: Mark delivered.The guy knows his stuff, what can i say about Mark that hasn't already been said about Gandhi
GetHuman: Let's quantify your experience contacting XFX. On a scale of 1 to 5, how easy is it go get help on a XFX problem?
~Phil Teroff: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Phil Teroff: I'd give them a five out of five on communication.
GetHuman: And what about XFX's ability to quickly and effectively address your problem?
~Phil Teroff: For that I would say five out of five.
GetHuman: And finally- any advice for other XFX customers?
~Phil Teroff: Call them early in the day or late. Don't forget any personal or account information you might need for XFX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Phil Teroff taken from his XFX customer service problem that occurred on November 23rd, 2017.