Xheli.com: Called three times for a refund over a * month...

A Xheli.com customer review by GetHuman user ~Egee from November 18th, 2017

Background on ~Egee's case

GetHuman: ~Egee - can you tell our other Xheli.com customers when your case took place?
~Egee: Yeah. It was evening, on November 10th.
GetHuman: Did you reach out to Xheli.com, and if so, how?
~Egee: I used the 626-968-9860 number I found for on the GetHuman Xheli.com customer phone number page I was on: Xheli.com Customer Service Phone Number
GetHuman: And which of these common Xheli.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Egee a list of common Xheli.com problems)
~Egee: "Cancel order" was why I was trying to call.

~Egee's review of Xheli.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Xheli.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Egee: Called three times for a refund over a * month period still nothing but promises. Stay away from this outfit!
GetHuman: Let's quantify your experience contacting Xheli.com. On a scale of 1 to 5, how easy is it go get help on a Xheli.com problem?
~Egee: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Egee: I'd give them a five out of five on communication.
GetHuman: And what about Xheli.com's ability to quickly and effectively address your problem?
~Egee: For that I would say five out of five.
GetHuman: And finally- any advice for other Xheli.com customers?
~Egee: Call them early in the day or late. Don't forget any personal or account information you might need for Xheli.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Egee taken from his Xheli.com customer service problem that occurred on November 10th, 2017.

Xheli.com

4.00 of 5 stars | 7 reviews

~Egee's Xheli.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Xheli.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Xheli.com in any way.

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