Yahoo: As soon as*if I get my issue resolved and can g...

A Yahoo customer review by GetHuman user ~Mad Customer from November 21st, 2017

Background on ~Mad Customer's case

GetHuman: ~Mad Customer - can you tell our other Yahoo customers when your case took place?
~Mad Customer: Yes I can. It was morning, on November 12th.
GetHuman: Did you reach out to Yahoo, and if so, how?
~Mad Customer: I used a help page I found on the GetHuman Yahoo customer service contact info page: Contact Yahoo Customer Service
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~Mad Customer a list of common Yahoo problems)
~Mad Customer: "Technical Support" was why I was trying to contact.

~Mad Customer's review of Yahoo customer service

GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mad Customer: As soon as*if I get my issue resolved and can get into my email. I will NEVER use yahoo again. THEY ****, WORST EVER. Unbelievable
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~Mad Customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mad Customer: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~Mad Customer: For that I would say two out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~Mad Customer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mad Customer taken from his Yahoo customer service problem that occurred on November 12th, 2017.

Yahoo

1.22 of 5 stars | 1292 reviews

~Mad Customer's Yahoo Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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