Hi I only call into Zoosk for help of my aact...
A Zoosk customer review by GetHuman user ~anyone woman man from November 25th, 2017
Background on ~anyone woman man's case
GetHuman: ~anyone woman man - can you tell our other Zoosk customers when your case took place?
~anyone woman man: Yes. It was morning, on November 19th.
GetHuman: Did you reach out to Zoosk, and if so, how?
GetHuman: And which of these common Zoosk customer issues best describes the reason you wanted to talk to them?
(Shows ~anyone woman man a list of common Zoosk problems)
~anyone woman man: "Service problem" was why I was trying to call.
~anyone woman man's review of Zoosk customer service
GetHuman: So how would you sum up your experience for GetHuman's Zoosk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anyone woman man: Hi I only call into Zoosk for help of my aact. I spoken with the woman from Zoosk asking her a question. I ask why I can only sent out five messages then it cuts me off.Of only five messages when Zoosk policy is unlimited messaging. I pay my money why would I be only allow to send five messages.That woman didn't answer my question only to put me on hold and then to ask me if I got a message from Zoosk.I ask her what are'you talking about of getting a message from you if I'm talking with you.I told her no because I wasn't at my computer to see you told check.And when I hung up with her she had cancel my member ship I had with them.Which I didn't ask her to do of canceling my membership. I only ask her why I can only make five messages nothing else of cancel my membership.
GetHuman: Let's quantify your experience contacting Zoosk. On a scale of 1 to 5, how easy is it go get help on a Zoosk problem?
~anyone woman man: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anyone woman man: I'd give them a one out of five on communication.
GetHuman: And what about Zoosk's ability to quickly and effectively address your problem?
~anyone woman man: For that I would say four out of five.
GetHuman: And finally- any advice for other Zoosk customers?
~anyone woman man: Call them early in the day or late. Don't forget any personal or account information you might need for Zoosk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anyone woman man taken from his Zoosk customer service problem that occurred on November 19th, 2017.