Zoostores.com: Charged my card for an item they much later sai...
A Zoostores.com customer review by GetHuman user GetHuman-78497 from November 16th, 2017
Background on GetHuman-78497's case
GetHuman: GetHuman-78497 - can you tell our other Zoostores.com customers when your case took place?
GetHuman-78497: Yeah. It was morning, on November 6th.
GetHuman: Did you reach out to Zoostores.com, and if so, how?
GetHuman: And which of these common Zoostores.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-78497 a list of common Zoostores.com problems)
GetHuman-78497: "Complaint" was why I was trying to call.
GetHuman-78497's review of Zoostores.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Zoostores.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-78497: Charged my card for an item they much later said had been discontinued, kept giving bogus shipping dates, when I called, waited ** minutes to talk , said they would refund, never did. huge fraud company.stay away.
GetHuman: Let's quantify your experience contacting Zoostores.com. On a scale of 1 to 5, how easy is it go get help on a Zoostores.com problem?
GetHuman-78497: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-78497: I'd give them a one out of five on communication.
GetHuman: And what about Zoostores.com's ability to quickly and effectively address your problem?
GetHuman-78497: For that I would say one out of five.
GetHuman: And finally- any advice for other Zoostores.com customers?
GetHuman-78497: Call them early in the day or late. Don't forget any personal or account information you might need for Zoostores.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-78497 taken from his Zoostores.com customer service problem that occurred on November 6th, 2017.