1-800-FLOWERS.COM: For the second time the service hung up on me...
A 1-800-FLOWERS.COM customer review by GetHuman user GetHuman-334810 from November 20th, 2017
Background on GetHuman-334810's case
GetHuman: GetHuman-334810 - can you tell our other 1-800-FLOWERS.COM customers when your case took place?
GetHuman-334810: Yes I can. It was middle of the night, on November 12th.
GetHuman: Did you reach out to 1-800-FLOWERS.COM, and if so, how?
GetHuman: And which of these common 1-800-FLOWERS.COM customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-334810 a list of common 1-800-FLOWERS.COM problems)
GetHuman-334810: "Track order" was why I was trying to call.
GetHuman-334810's review of 1-800-FLOWERS.COM customer service
GetHuman: So how would you sum up your experience for GetHuman's 1-800-FLOWERS.COM customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-334810: For the second time the service hung up on me. The first without notice the second time it said the customer service was experiencing high volume and could not take my call, it abruptly said goodbye. This was after waiting * minutes.
GetHuman: Let's quantify your experience contacting 1-800-FLOWERS.COM. On a scale of 1 to 5, how easy is it go get help on a 1-800-FLOWERS.COM problem?
GetHuman-334810: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-334810: I'd give them a one out of five on communication.
GetHuman: And what about 1-800-FLOWERS.COM's ability to quickly and effectively address your problem?
GetHuman-334810: For that I would say two out of five.
GetHuman: And finally- any advice for other 1-800-FLOWERS.COM customers?
GetHuman-334810: Call them early in the day or late. Don't forget any personal or account information you might need for 1-800-FLOWERS.COM to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-334810 taken from his 1-800-FLOWERS.COM customer service problem that occurred on November 12th, 2017.