ADP Payroll and Benefits: When calling this number to seek help resetting...
A ADP Payroll and Benefits customer review by GetHuman user ~Pissed from November 22nd, 2017
Background on ~Pissed's case
GetHuman: ~Pissed - can you tell our other ADP Payroll and Benefits customers when your case took place?
~Pissed: Yes. It was afternoon, on November 16th.
GetHuman: Did you reach out to ADP Payroll and Benefits, and if so, how?
GetHuman: And which of these common ADP Payroll and Benefits customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed a list of common ADP Payroll and Benefits problems)
~Pissed: "Setup service" was why I was trying to call.
~Pissed's review of ADP Payroll and Benefits customer service
GetHuman: So how would you sum up your experience for GetHuman's ADP Payroll and Benefits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed: When calling this number to seek help resetting my password she immediately told me I'd need to speak with someone from the payroll dept and told me she'd transfer me. She did, except it was to an automated selection thing so I could choose whom to be connected with, which I had no idea since all the options were unfamiliar. I decided to speak with an operator to inquire more about who I need to talk with except there were no operators available...really poor outsourced service from India for a really poorly run website
GetHuman: Let's quantify your experience contacting ADP Payroll and Benefits. On a scale of 1 to 5, how easy is it go get help on a ADP Payroll and Benefits problem?
~Pissed: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed: I'd give them a three out of five on communication.
GetHuman: And what about ADP Payroll and Benefits's ability to quickly and effectively address your problem?
~Pissed: For that I would say four out of five.
GetHuman: And finally- any advice for other ADP Payroll and Benefits customers?
~Pissed: Call them early in the day or late. Don't forget any personal or account information you might need for ADP Payroll and Benefits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed taken from his ADP Payroll and Benefits customer service problem that occurred on November 16th, 2017.