ADP Payroll and Benefits: unable to access my account
A ADP Payroll and Benefits customer review by GetHuman user GetHuman-bewitchi from December 8th, 2017
Background on GetHuman-bewitchi's case
GetHuman: GetHuman-bewitchi - can you tell our other ADP Payroll and Benefits customers when your case took place?
GetHuman-bewitchi: Yup. It was middle of the night, on December 2nd.
GetHuman: Did you reach out to ADP Payroll and Benefits, and if so, how?
GetHuman: And which of these common ADP Payroll and Benefits customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-bewitchi a list of common ADP Payroll and Benefits problems)
GetHuman-bewitchi: "Update Account Info" was why I was trying to call.
GetHuman-bewitchi's review of ADP Payroll and Benefits customer service
GetHuman: So how would you sum up your experience for GetHuman's ADP Payroll and Benefits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-bewitchi: unable to access my account
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-bewitchi: I have been locked out of my account and just need my password reset
GetHuman: Let's quantify your experience contacting ADP Payroll and Benefits. On a scale of 1 to 5, how easy is it go get help on a ADP Payroll and Benefits problem?
GetHuman-bewitchi: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-bewitchi: I'd give them a four out of five on communication.
GetHuman: And what about ADP Payroll and Benefits's ability to quickly and effectively address your problem?
GetHuman-bewitchi: For that I would say five out of five.
GetHuman: And finally- any advice for other ADP Payroll and Benefits customers?
GetHuman-bewitchi: Call them early in the day or late. Don't forget any personal or account information you might need for ADP Payroll and Benefits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-bewitchi taken from his ADP Payroll and Benefits customer service problem that occurred on December 2nd, 2017.