ADP Payroll and Benefits: Gave me the run around trying to get important...

A ADP Payroll and Benefits customer review by GetHuman user ~Chantel McGriff from November 26th, 2017

Background on ~Chantel McGriff 's case

GetHuman: ~Chantel McGriff - can you tell our other ADP Payroll and Benefits customers when your case took place?
~Chantel McGriff : Sure. It was evening, on November 24th.
GetHuman: Did you reach out to ADP Payroll and Benefits, and if so, how?
~Chantel McGriff : I used the 844-227-5237 number I found for on the GetHuman ADP Payroll and Benefits customer phone number page I was on: ADP Payroll and Benefits Customer Service Phone Number
GetHuman: And which of these common ADP Payroll and Benefits customer issues best describes the reason you wanted to talk to them?
(Shows ~Chantel McGriff a list of common ADP Payroll and Benefits problems)
~Chantel McGriff : "Recover Account" was why I was trying to call.

~Chantel McGriff 's review of ADP Payroll and Benefits customer service

GetHuman: So how would you sum up your experience for GetHuman's ADP Payroll and Benefits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chantel McGriff : Gave me the run around trying to get important info in upcoming payroll rectified no help at all wouldn't allow me to speak with payroll manager
GetHuman: Let's quantify your experience contacting ADP Payroll and Benefits. On a scale of 1 to 5, how easy is it go get help on a ADP Payroll and Benefits problem?
~Chantel McGriff : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chantel McGriff : I'd give them a one out of five on communication.
GetHuman: And what about ADP Payroll and Benefits's ability to quickly and effectively address your problem?
~Chantel McGriff : For that I would say one out of five.
GetHuman: And finally- any advice for other ADP Payroll and Benefits customers?
~Chantel McGriff : Call them early in the day or late. Don't forget any personal or account information you might need for ADP Payroll and Benefits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Chantel McGriff taken from his ADP Payroll and Benefits customer service problem that occurred on November 24th, 2017.

ADP Payroll and Benefits

1.67 of 5 stars | 34 reviews

~Chantel McGriff 's ADP Payroll and Benefits Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like ADP Payroll and Benefits, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with ADP Payroll and Benefits in any way.

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