ADP Payroll and Benefits: It is almost impossible to believe how you can...

A ADP Payroll and Benefits customer review by GetHuman user ~ruben martinez from November 26th, 2017

Background on ~ruben martinez's case

GetHuman: ~ruben martinez - can you tell our other ADP Payroll and Benefits customers when your case took place?
~ruben martinez: Yeah. It was afternoon, on November 23rd.
GetHuman: Did you reach out to ADP Payroll and Benefits, and if so, how?
~ruben martinez: I used the 844-227-5237 number I found for on the GetHuman ADP Payroll and Benefits customer phone number page I was on: ADP Payroll and Benefits Customer Service Phone Number
GetHuman: And which of these common ADP Payroll and Benefits customer issues best describes the reason you wanted to talk to them?
(Shows ~ruben martinez a list of common ADP Payroll and Benefits problems)
~ruben martinez: "Direct Deposit Problem" was why I was trying to call.

~ruben martinez's review of ADP Payroll and Benefits customer service

GetHuman: So how would you sum up your experience for GetHuman's ADP Payroll and Benefits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ruben martinez: It is almost impossible to believe how you can be on hold.*As I am writing this email- I am already at ** minutes and counting. Your service *****.
GetHuman: Let's quantify your experience contacting ADP Payroll and Benefits. On a scale of 1 to 5, how easy is it go get help on a ADP Payroll and Benefits problem?
~ruben martinez: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ruben martinez: I'd give them a four out of five on communication.
GetHuman: And what about ADP Payroll and Benefits's ability to quickly and effectively address your problem?
~ruben martinez: For that I would say one out of five.
GetHuman: And finally- any advice for other ADP Payroll and Benefits customers?
~ruben martinez: Call them early in the day or late. Don't forget any personal or account information you might need for ADP Payroll and Benefits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ruben martinez taken from his ADP Payroll and Benefits customer service problem that occurred on November 23rd, 2017.

ADP Payroll and Benefits

1.67 of 5 stars | 34 reviews

~ruben martinez's ADP Payroll and Benefits Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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