ALDI Stores: It is impossible to get trough to anyone to ver...

A ALDI Stores customer review by GetHuman user ~Human Resources from November 21st, 2017

Background on ~Human Resources's case

GetHuman: ~Human Resources - can you tell our other ALDI Stores customers when your case took place?
~Human Resources: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to ALDI Stores, and if so, how?
~Human Resources: I used a help page I found on the GetHuman ALDI Stores customer service contact info page: Contact ALDI Stores Customer Service
GetHuman: And which of these common ALDI Stores customer issues best describes the reason you wanted to talk to them?
(Shows ~Human Resources a list of common ALDI Stores problems)
~Human Resources: "Returns" was why I was trying to contact.

~Human Resources's review of ALDI Stores customer service

GetHuman: So how would you sum up your experience for GetHuman's ALDI Stores customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Human Resources: It is impossible to get trough to anyone to verify employment. There is no telephone * & the fax * that I was given by customer is not valid.
GetHuman: Let's quantify your experience contacting ALDI Stores. On a scale of 1 to 5, how easy is it go get help on a ALDI Stores problem?
~Human Resources: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Human Resources: I'd give them a three out of five on communication.
GetHuman: And what about ALDI Stores's ability to quickly and effectively address your problem?
~Human Resources: For that I would say four out of five.
GetHuman: And finally- any advice for other ALDI Stores customers?
~Human Resources: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for ALDI Stores to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Human Resources taken from his ALDI Stores customer service problem that occurred on November 20th, 2017.

ALDI Stores

3.50 of 5 stars | 40 reviews

~Human Resources's ALDI Stores Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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