Aeropostale: I walked in to the store and the lady that work...
A Aeropostale customer review by GetHuman user ~Sonny from November 20th, 2017
Background on ~Sonny 's case
GetHuman: ~Sonny - can you tell our other Aeropostale customers when your case took place?
~Sonny : Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Aeropostale, and if so, how?
GetHuman: And which of these common Aeropostale customer issues best describes the reason you wanted to talk to them?
(Shows ~Sonny a list of common Aeropostale problems)
~Sonny : "Change order" was why I was trying to call.
~Sonny 's review of Aeropostale customer service
GetHuman: So how would you sum up your experience for GetHuman's Aeropostale customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sonny : I walked in to the store and the lady that works there ask if I need any help i said no thanks just looking to see if I like anything I walk to the men side of the store and I feel some one is looking at me as if I was going to steal something it was a security person That worked for the store FYI not a good feeling when I work hard for my money and was going to pay for my stuff. I will never go back ever !!!! And will tell anyone I know that shops there to not go !!
GetHuman: Let's quantify your experience contacting Aeropostale. On a scale of 1 to 5, how easy is it go get help on a Aeropostale problem?
~Sonny : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sonny : I'd give them a one out of five on communication.
GetHuman: And what about Aeropostale's ability to quickly and effectively address your problem?
~Sonny : For that I would say one out of five.
GetHuman: And finally- any advice for other Aeropostale customers?
~Sonny : Call them early in the day or late. Don't forget any personal or account information you might need for Aeropostale to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sonny taken from his Aeropostale customer service problem that occurred on November 16th, 2017.