Agoda: DESEARIA QUE ME MANDARAN POR CORREO EL TELEFONO...

A Agoda customer review by GetHuman user ~ANGELICA SAHAGUN SANCHEZ from November 11th, 2017

Background on ~ANGELICA SAHAGUN SANCHEZ's case

GetHuman: ~ANGELICA SAHAGUN SANCHEZ - can you tell our other Agoda customers when your case took place?
~ANGELICA SAHAGUN SANCHEZ: Yes I can. It was evening, on November 9th.
GetHuman: Did you reach out to Agoda, and if so, how?
~ANGELICA SAHAGUN SANCHEZ: I used the 866-656-8207 number I found for on the GetHuman Agoda customer phone number page I was on: Agoda Customer Service Phone Number
GetHuman: And which of these common Agoda customer issues best describes the reason you wanted to talk to them?
(Shows ~ANGELICA SAHAGUN SANCHEZ a list of common Agoda problems)
~ANGELICA SAHAGUN SANCHEZ: "Missing item" was why I was trying to call.

~ANGELICA SAHAGUN SANCHEZ's review of Agoda customer service

GetHuman: So how would you sum up your experience for GetHuman's Agoda customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ANGELICA SAHAGUN SANCHEZ: DESEARIA QUE ME MANDARAN POR CORREO EL TELEFONO EXACTO PARA MARCAR DESDE MEXICO A LA COMPA***€*IA AGODA EN ESPA***€*OL
GetHuman: Let's quantify your experience contacting Agoda. On a scale of 1 to 5, how easy is it go get help on a Agoda problem?
~ANGELICA SAHAGUN SANCHEZ: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ANGELICA SAHAGUN SANCHEZ: I'd give them a three out of five on communication.
GetHuman: And what about Agoda's ability to quickly and effectively address your problem?
~ANGELICA SAHAGUN SANCHEZ: For that I would say two out of five.
GetHuman: And finally- any advice for other Agoda customers?
~ANGELICA SAHAGUN SANCHEZ: Call them early in the day or late. Don't forget any personal or account information you might need for Agoda to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ANGELICA SAHAGUN SANCHEZ taken from his Agoda customer service problem that occurred on November 9th, 2017.

Agoda

1.40 of 5 stars | 96 reviews

~ANGELICA SAHAGUN SANCHEZ's Agoda Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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