America First Credit Union: This credit union's employees including manager...
A America First Credit Union customer review by GetHuman user ~CameronJae123 from November 17th, 2017
Background on ~CameronJae123's case
GetHuman: ~CameronJae123 - can you tell our other America First Credit Union customers when your case took place?
~CameronJae123: Yeah. It was afternoon, on November 16th.
GetHuman: Did you reach out to America First Credit Union, and if so, how?
GetHuman: And which of these common America First Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows ~CameronJae123 a list of common America First Credit Union problems)
~CameronJae123: "Complaint" was why I was trying to call.
~CameronJae123's review of America First Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's America First Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CameronJae123: This credit union's employees including managers lack customer service! It is horrible and I have spoken with Real Estate and Mortgage - to multiple people. They were all rude including the Real Estate Manager. I am moving my money today!!!!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting America First Credit Union. On a scale of 1 to 5, how easy is it go get help on a America First Credit Union problem?
~CameronJae123: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CameronJae123: I'd give them a one out of five on communication.
GetHuman: And what about America First Credit Union's ability to quickly and effectively address your problem?
~CameronJae123: For that I would say five out of five.
GetHuman: And finally- any advice for other America First Credit Union customers?
~CameronJae123: Call them early in the day or late. Don't forget any personal or account information you might need for America First Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~CameronJae123 taken from his America First Credit Union customer service problem that occurred on November 16th, 2017.