American Education Services: AES are scum, their phone support is abysmal an...
A American Education Services customer review by GetHuman user ~Ihateaes from November 4th, 2017
Background on ~Ihateaes's case
GetHuman: ~Ihateaes - can you tell our other American Education Services customers when your case took place?
~Ihateaes: Yes. It was late at night, on November 1st.
GetHuman: Did you reach out to American Education Services, and if so, how?
GetHuman: And which of these common American Education Services customer issues best describes the reason you wanted to talk to them?
(Shows ~Ihateaes a list of common American Education Services problems)
~Ihateaes: "Request a loan" was why I was trying to call.
~Ihateaes's review of American Education Services customer service
GetHuman: So how would you sum up your experience for GetHuman's American Education Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ihateaes: AES are scum, their phone support is abysmal and the lot of them should be declared enemies to the US and unlawful combatants.
GetHuman: Let's quantify your experience contacting American Education Services. On a scale of 1 to 5, how easy is it go get help on a American Education Services problem?
~Ihateaes: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ihateaes: I'd give them a three out of five on communication.
GetHuman: And what about American Education Services's ability to quickly and effectively address your problem?
~Ihateaes: For that I would say four out of five.
GetHuman: And finally- any advice for other American Education Services customers?
~Ihateaes: Call them early in the day or late. Don't forget any personal or account information you might need for American Education Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ihateaes taken from his American Education Services customer service problem that occurred on November 1st, 2017.