American Education Services: I envy those of you who received rude treatment...
A American Education Services customer review by GetHuman user ~What service? from November 8th, 2017
Background on ~What service?'s case
GetHuman: ~What service? - can you tell our other American Education Services customers when your case took place?
~What service?: Sure. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to American Education Services, and if so, how?
GetHuman: And which of these common American Education Services customer issues best describes the reason you wanted to talk to them?
(Shows ~What service? a list of common American Education Services problems)
~What service?: "Request a loan" was why I was trying to call.
~What service?'s review of American Education Services customer service
GetHuman: So how would you sum up your experience for GetHuman's American Education Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~What service?: I envy those of you who received rude treatment. I've never been able to get through. Mysteriously get disconnected after several minutes.
GetHuman: Let's quantify your experience contacting American Education Services. On a scale of 1 to 5, how easy is it go get help on a American Education Services problem?
~What service?: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~What service?: I'd give them a five out of five on communication.
GetHuman: And what about American Education Services's ability to quickly and effectively address your problem?
~What service?: For that I would say five out of five.
GetHuman: And finally- any advice for other American Education Services customers?
~What service?: Call them early in the day or late. Don't forget any personal or account information you might need for American Education Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~What service? taken from his American Education Services customer service problem that occurred on November 3rd, 2017.