American Home Shield: Worst company ever. Do not do what they say. Ru...
A American Home Shield customer review by GetHuman user ~Gina Brown from November 11th, 2017
Background on ~Gina Brown's case
GetHuman: ~Gina Brown - can you tell our other American Home Shield customers when your case took place?
~Gina Brown: Yes. It was middle of the night, on November 5th.
GetHuman: Did you reach out to American Home Shield, and if so, how?
GetHuman: And which of these common American Home Shield customer issues best describes the reason you wanted to talk to them?
(Shows ~Gina Brown a list of common American Home Shield problems)
~Gina Brown: "Change or cancel account" was why I was trying to call.
~Gina Brown's review of American Home Shield customer service
GetHuman: So how would you sum up your experience for GetHuman's American Home Shield customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gina Brown: Worst company ever. Do not do what they say. Run around on the phone and still * weeks later... NO dryer... which was determined to need replacing not repairing.
GetHuman: Let's quantify your experience contacting American Home Shield. On a scale of 1 to 5, how easy is it go get help on a American Home Shield problem?
~Gina Brown: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gina Brown: I'd give them a two out of five on communication.
GetHuman: And what about American Home Shield's ability to quickly and effectively address your problem?
~Gina Brown: For that I would say three out of five.
GetHuman: And finally- any advice for other American Home Shield customers?
~Gina Brown: Call them early in the day or late. Don't forget any personal or account information you might need for American Home Shield to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gina Brown taken from his American Home Shield customer service problem that occurred on November 5th, 2017.