Applebee's: I had a party of ** people last night wanting t...
A Applebee's customer review by GetHuman user ~Cindy from November 16th, 2017
Background on ~Cindy's case
GetHuman: ~Cindy - can you tell our other Applebee's customers when your case took place?
~Cindy: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Applebee's, and if so, how?
GetHuman: And which of these common Applebee's customer issues best describes the reason you wanted to talk to them?
(Shows ~Cindy a list of common Applebee's problems)
~Cindy: "Make a reservation" was why I was trying to call.
~Cindy's review of Applebee's customer service
GetHuman: So how would you sum up your experience for GetHuman's Applebee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cindy: I had a party of ** people last night wanting to spend money with Applebees in Commerce, GA well from the time we walked in until we walked out attitude from the server*hostess*server all sucked!They acted as if we were putting them out by coming in to dine and drink. After poor attitude and lack of caring I called across the street to Ruby Tuesday'sadvised I had a party of ** could they accomadate us. They said sure come on in and we had a great night spent $***.** before tip and had great service. Don't know what the problem was with these employees but it really needs to be checked into. How many other customers have walked out of there with this type of treatment????
GetHuman: Let's quantify your experience contacting Applebee's. On a scale of 1 to 5, how easy is it go get help on a Applebee's problem?
~Cindy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cindy: I'd give them a four out of five on communication.
GetHuman: And what about Applebee's's ability to quickly and effectively address your problem?
~Cindy: For that I would say one out of five.
GetHuman: And finally- any advice for other Applebee's customers?
~Cindy: Call them early in the day or late. Don't forget any personal or account information you might need for Applebee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cindy taken from his Applebee's customer service problem that occurred on November 13th, 2017.