Applebee's: We had dinner,she wisked our plates away,never...
A Applebee's customer review by GetHuman user GetHuman-48018 from November 17th, 2017
Background on GetHuman-48018's case
GetHuman: GetHuman-48018 - can you tell our other Applebee's customers when your case took place?
GetHuman-48018: Yup. It was morning, on November 12th.
GetHuman: Did you reach out to Applebee's, and if so, how?
GetHuman: And which of these common Applebee's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-48018 a list of common Applebee's problems)
GetHuman-48018: "Cancel a reservation" was why I was trying to call.
GetHuman-48018's review of Applebee's customer service
GetHuman: So how would you sum up your experience for GetHuman's Applebee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-48018: We had dinner,she wisked our plates away,never came back to the table.Others customers waited ** minutes to get a bill.I complained to a guy standing by the door who still never moved from his spot asked for a Manager,her name was Page it took her another ** min to get to our table.After all that she didnt offer ANYTHING off on the bill.Needless to say they lost at least ** customers tonite.The pace is dirty and the servers look unkempt,belly's showing some wearing t shirts some wearing shirts that are way to small.All in all it was a disgusting experience.Ans I will tell all my friends.This is the one on Richmond Road in Williamsburg which makes it even worse with all the tourists from all over the world.
GetHuman: Let's quantify your experience contacting Applebee's. On a scale of 1 to 5, how easy is it go get help on a Applebee's problem?
GetHuman-48018: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-48018: I'd give them a two out of five on communication.
GetHuman: And what about Applebee's's ability to quickly and effectively address your problem?
GetHuman-48018: For that I would say one out of five.
GetHuman: And finally- any advice for other Applebee's customers?
GetHuman-48018: Call them early in the day or late. Don't forget any personal or account information you might need for Applebee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-48018 taken from his Applebee's customer service problem that occurred on November 12th, 2017.