Appliancezone.com: The website is very poor. They direct you to t...
A Appliancezone.com customer review by GetHuman user ~anna from November 22nd, 2017
Background on ~anna's case
GetHuman: ~anna - can you tell our other Appliancezone.com customers when your case took place?
~anna: Sure. It was evening, on November 14th.
GetHuman: Did you reach out to Appliancezone.com, and if so, how?
GetHuman: And which of these common Appliancezone.com customer issues best describes the reason you wanted to talk to them?
(Shows ~anna a list of common Appliancezone.com problems)
~anna: "Complaint" was why I was trying to contact.
~anna's review of Appliancezone.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Appliancezone.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anna: The website is very poor. They direct you to the WRONG parts. Then they blame it on the customer, refuse to speak directly with them, and refuse to reimburse customer for wrong part sent due to their own incompetence.
GetHuman: Let's quantify your experience contacting Appliancezone.com. On a scale of 1 to 5, how easy is it go get help on a Appliancezone.com problem?
~anna: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anna: I'd give them a four out of five on communication.
GetHuman: And what about Appliancezone.com's ability to quickly and effectively address your problem?
~anna: For that I would say one out of five.
GetHuman: And finally- any advice for other Appliancezone.com customers?
~anna: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Appliancezone.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anna taken from his Appliancezone.com customer service problem that occurred on November 14th, 2017.