Asos: I'm really satisfied with their customer servic...
A Asos customer review by GetHuman user ~Andrew from November 27th, 2017
Background on ~Andrew's case
GetHuman: ~Andrew - can you tell our other Asos customers when your case took place?
~Andrew: Yes I can. It was late at night, on November 17th.
GetHuman: Did you reach out to Asos, and if so, how?
GetHuman: And which of these common Asos customer issues best describes the reason you wanted to talk to them?
(Shows ~Andrew a list of common Asos problems)
~Andrew: "Make a purchase" was why I was trying to contact.
~Andrew's review of Asos customer service
GetHuman: So how would you sum up your experience for GetHuman's Asos customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Andrew: I'm really satisfied with their customer service. A guy named Lewis answered me. It is one of the best customer service experience I ever had.
GetHuman: Let's quantify your experience contacting Asos. On a scale of 1 to 5, how easy is it go get help on a Asos problem?
~Andrew: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Andrew: I'd give them a one out of five on communication.
GetHuman: And what about Asos's ability to quickly and effectively address your problem?
~Andrew: For that I would say one out of five.
GetHuman: And finally- any advice for other Asos customers?
~Andrew: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Asos to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Andrew taken from his Asos customer service problem that occurred on November 17th, 2017.