Audiovox: I called to purchase a remote for a car starter...
A Audiovox customer review by GetHuman user GetHuman-293169 from November 9th, 2017
Background on GetHuman-293169's case
GetHuman: GetHuman-293169 - can you tell our other Audiovox customers when your case took place?
GetHuman-293169: Yes. It was middle of the night, on November 1st.
GetHuman: Did you reach out to Audiovox, and if so, how?
GetHuman: And which of these common Audiovox customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-293169 a list of common Audiovox problems)
GetHuman-293169: "Returns" was why I was trying to call.
GetHuman-293169's review of Audiovox customer service
GetHuman: So how would you sum up your experience for GetHuman's Audiovox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-293169: I called to purchase a remote for a car starter. Not only did it take over and hr to make the purchase they charged my card * times for the same remote. I called back on Friday that same day i made the purchase and they informed me I had to wait for it to post. So they charged me ***.** for a remote that should have cost **.**. So now its saturday and the funds have posted but I have to wait until Monday to do anything through auidiovox.
GetHuman: Let's quantify your experience contacting Audiovox. On a scale of 1 to 5, how easy is it go get help on a Audiovox problem?
GetHuman-293169: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-293169: I'd give them a three out of five on communication.
GetHuman: And what about Audiovox's ability to quickly and effectively address your problem?
GetHuman-293169: For that I would say four out of five.
GetHuman: And finally- any advice for other Audiovox customers?
GetHuman-293169: Call them early in the day or late. Don't forget any personal or account information you might need for Audiovox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-293169 taken from his Audiovox customer service problem that occurred on November 1st, 2017.