Banana Republic-Bananacard: Spent ** minutes trying to talk to a machine be...
A Banana Republic-Bananacard customer review by GetHuman user ~Tesla from October 31st, 2017
Background on ~Tesla's case
GetHuman: ~Tesla - can you tell our other Banana Republic-Bananacard customers when your case took place?
~Tesla: Yes. It was middle of the night, on October 25th.
GetHuman: Did you reach out to Banana Republic-Bananacard, and if so, how?
GetHuman: And which of these common Banana Republic-Bananacard customer issues best describes the reason you wanted to talk to them?
(Shows ~Tesla a list of common Banana Republic-Bananacard problems)
~Tesla: "Lower my rate" was why I was trying to call.
~Tesla's review of Banana Republic-Bananacard customer service
GetHuman: So how would you sum up your experience for GetHuman's Banana Republic-Bananacard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tesla: Spent ** minutes trying to talk to a machine before trying the info listed here* next time I'll call the human being directly!
GetHuman: Let's quantify your experience contacting Banana Republic-Bananacard. On a scale of 1 to 5, how easy is it go get help on a Banana Republic-Bananacard problem?
~Tesla: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tesla: I'd give them a five out of five on communication.
GetHuman: And what about Banana Republic-Bananacard's ability to quickly and effectively address your problem?
~Tesla: For that I would say five out of five.
GetHuman: And finally- any advice for other Banana Republic-Bananacard customers?
~Tesla: Call them early in the day or late. Don't forget any personal or account information you might need for Banana Republic-Bananacard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tesla taken from his Banana Republic-Bananacard customer service problem that occurred on October 25th, 2017.