belk.com accepts your coupon in your ordering...
A Belk.com customer review by GetHuman user GetHuman-136582 from November 15th, 2017
Background on GetHuman-136582's case
GetHuman: GetHuman-136582 - can you tell our other Belk.com customers when your case took place?
GetHuman-136582: Yeah. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Belk.com, and if so, how?
GetHuman: And which of these common Belk.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-136582 a list of common Belk.com problems)
GetHuman-136582: "Warranty claim" was why I was trying to call.
GetHuman-136582's review of Belk.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Belk.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-136582: belk.com accepts your coupon in your ordering page but does not at payment page after you entered your payment info. confusing talked to customer service told me they do not accept *rd party coupons but is says it is from belk. should let you know if coupon is not accepted on ordering page not after you submit your payment information. *st time customer of belk very confusing.
GetHuman: Let's quantify your experience contacting Belk.com. On a scale of 1 to 5, how easy is it go get help on a Belk.com problem?
GetHuman-136582: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-136582: I'd give them a five out of five on communication.
GetHuman: And what about Belk.com's ability to quickly and effectively address your problem?
GetHuman-136582: For that I would say five out of five.
GetHuman: And finally- any advice for other Belk.com customers?
GetHuman-136582: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Belk.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-136582 taken from his Belk.com customer service problem that occurred on November 11th, 2017.