Belk.com: I CALLED BECAUSE I HAVE NOT RECEIVED $** REBATE...
A Belk.com customer review by GetHuman user ~shirley Edwards from November 25th, 2017
Background on ~shirley Edwards's case
GetHuman: ~shirley Edwards - can you tell our other Belk.com customers when your case took place?
~shirley Edwards: Sure. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Belk.com, and if so, how?
GetHuman: And which of these common Belk.com customer issues best describes the reason you wanted to talk to them?
(Shows ~shirley Edwards a list of common Belk.com problems)
~shirley Edwards: "Complaint" was why I was trying to call.
~shirley Edwards's review of Belk.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Belk.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shirley Edwards: I CALLED BECAUSE I HAVE NOT RECEIVED $** REBATE FOR * KITCHEN APPLIANCE (SMALL) I BOUGHT THE DAY AFTER THANKSGIVING NOT EVEN CABLE OR SATILITE HAVE EVER MADE ME WAIT ** MINUTES AND NO ONE EVER TOOK MY CALL, JOHN BELK HAS TURNED OVER IN HIS GRAVE IF HE IS DEAD.
GetHuman: Let's quantify your experience contacting Belk.com. On a scale of 1 to 5, how easy is it go get help on a Belk.com problem?
~shirley Edwards: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shirley Edwards: I'd give them a two out of five on communication.
GetHuman: And what about Belk.com's ability to quickly and effectively address your problem?
~shirley Edwards: For that I would say one out of five.
GetHuman: And finally- any advice for other Belk.com customers?
~shirley Edwards: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Belk.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shirley Edwards taken from his Belk.com customer service problem that occurred on November 19th, 2017.