Belk.com: I got a person on the line in less than ** sec...
A Belk.com customer review by GetHuman user GetHuman-228568 from November 15th, 2017
Background on GetHuman-228568's case
GetHuman: GetHuman-228568 - can you tell our other Belk.com customers when your case took place?
GetHuman-228568: Yup. It was evening, on November 12th.
GetHuman: Did you reach out to Belk.com, and if so, how?
GetHuman: And which of these common Belk.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-228568 a list of common Belk.com problems)
GetHuman-228568: "Technical support" was why I was trying to call.
GetHuman-228568's review of Belk.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Belk.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-228568: I got a person on the line in less than ** sec !!! That's a record for me calling any company number.
GetHuman: Let's quantify your experience contacting Belk.com. On a scale of 1 to 5, how easy is it go get help on a Belk.com problem?
GetHuman-228568: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-228568: I'd give them a one out of five on communication.
GetHuman: And what about Belk.com's ability to quickly and effectively address your problem?
GetHuman-228568: For that I would say five out of five.
GetHuman: And finally- any advice for other Belk.com customers?
GetHuman-228568: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Belk.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-228568 taken from his Belk.com customer service problem that occurred on November 12th, 2017.