Blentec: DON'T BUT THIS BLENDER! The top, which costs...
A Blentec customer review by GetHuman user ~joan from November 27th, 2017
Background on ~joan's case
GetHuman: ~joan - can you tell our other Blentec customers when your case took place?
~joan: Yup. It was evening, on November 19th.
GetHuman: Did you reach out to Blentec, and if so, how?
GetHuman: And which of these common Blentec customer issues best describes the reason you wanted to talk to them?
(Shows ~joan a list of common Blentec problems)
~joan: "Warranty claim" was why I was trying to call.
~joan's review of Blentec customer service
GetHuman: So how would you sum up your experience for GetHuman's Blentec customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~joan: DON'T BUT THIS BLENDER! The top, which costs $*** wears out in only one year. Keep your receipt. I purchased * of them already and after only about * months, it starts to spit out grease form the bottom. Get a Vitamix, their tops do not wear out!!
GetHuman: Let's quantify your experience contacting Blentec. On a scale of 1 to 5, how easy is it go get help on a Blentec problem?
~joan: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~joan: I'd give them a one out of five on communication.
GetHuman: And what about Blentec's ability to quickly and effectively address your problem?
~joan: For that I would say one out of five.
GetHuman: And finally- any advice for other Blentec customers?
~joan: Call them early in the day or late. Don't forget any personal or account information you might need for Blentec to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~joan taken from his Blentec customer service problem that occurred on November 19th, 2017.