Blue Cross and Blue Shield (FLA): This phone number IS ONLY FOR FEDERAL EMPLOYEES...

A Blue Cross and Blue Shield (FLA) customer review by GetHuman user ~Norah from November 26th, 2017

Background on ~Norah's case

GetHuman: ~Norah - can you tell our other Blue Cross and Blue Shield (FLA) customers when your case took place?
~Norah: Yup. It was evening, on November 21st.
GetHuman: Did you reach out to Blue Cross and Blue Shield (FLA), and if so, how?
~Norah: I used the 800-352-2583 number I found for on the GetHuman Blue Cross and Blue Shield (FLA) customer phone number page I was on: Blue Cross and Blue Shield (FLA) Customer Service Phone Number
GetHuman: And which of these common Blue Cross and Blue Shield (FLA) customer issues best describes the reason you wanted to talk to them?
(Shows ~Norah a list of common Blue Cross and Blue Shield (FLA) problems)
~Norah: "Coverage question" was why I was trying to call.

~Norah's review of Blue Cross and Blue Shield (FLA) customer service

GetHuman: So how would you sum up your experience for GetHuman's Blue Cross and Blue Shield (FLA) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Norah: This phone number IS ONLY FOR FEDERAL EMPLOYEES. So unless you are a FEDERAL EMPLOYEE forget this number...at least that's been my experience.
GetHuman: Let's quantify your experience contacting Blue Cross and Blue Shield (FLA). On a scale of 1 to 5, how easy is it go get help on a Blue Cross and Blue Shield (FLA) problem?
~Norah: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Norah: I'd give them a one out of five on communication.
GetHuman: And what about Blue Cross and Blue Shield (FLA)'s ability to quickly and effectively address your problem?
~Norah: For that I would say two out of five.
GetHuman: And finally- any advice for other Blue Cross and Blue Shield (FLA) customers?
~Norah: Call them early in the day or late. Don't forget any personal or account information you might need for Blue Cross and Blue Shield (FLA) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Norah taken from his Blue Cross and Blue Shield (FLA) customer service problem that occurred on November 21st, 2017.

Blue Cross and Blue Shield (FLA)

1.67 of 5 stars | 20 reviews

~Norah's Blue Cross and Blue Shield (FLA) Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Blue Cross and Blue Shield (FLA), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Blue Cross and Blue Shield (FLA) in any way.

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