Blue Cross and Blue Shield of (MS): I'm a provider and they had to transfer me over...
A Blue Cross and Blue Shield of (MS) customer review by GetHuman user GetHuman-36917 from November 21st, 2017
Background on GetHuman-36917's case
GetHuman: GetHuman-36917 - can you tell our other Blue Cross and Blue Shield of (MS) customers when your case took place?
GetHuman-36917: Yeah. It was afternoon, on November 17th.
GetHuman: Did you reach out to Blue Cross and Blue Shield of (MS), and if so, how?
GetHuman: And which of these common Blue Cross and Blue Shield of (MS) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-36917 a list of common Blue Cross and Blue Shield of (MS) problems)
GetHuman-36917: "Get insurance" was why I was trying to call.
GetHuman-36917's review of Blue Cross and Blue Shield of (MS) customer service
GetHuman: So how would you sum up your experience for GetHuman's Blue Cross and Blue Shield of (MS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-36917: I'm a provider and they had to transfer me over to the provider number, but he was pleasant and efficient
GetHuman: Let's quantify your experience contacting Blue Cross and Blue Shield of (MS). On a scale of 1 to 5, how easy is it go get help on a Blue Cross and Blue Shield of (MS) problem?
GetHuman-36917: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-36917: I'd give them a three out of five on communication.
GetHuman: And what about Blue Cross and Blue Shield of (MS)'s ability to quickly and effectively address your problem?
GetHuman-36917: For that I would say four out of five.
GetHuman: And finally- any advice for other Blue Cross and Blue Shield of (MS) customers?
GetHuman-36917: Call them early in the day or late. Don't forget any personal or account information you might need for Blue Cross and Blue Shield of (MS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-36917 taken from his Blue Cross and Blue Shield of (MS) customer service problem that occurred on November 17th, 2017.