Burger King doesn't seem to care about its empl...
A Burger King customer review by GetHuman user ~hammer down from November 24th, 2017
Background on ~hammer down 's case
GetHuman: ~hammer down - can you tell our other Burger King customers when your case took place?
~hammer down : Yup. It was late at night, on November 18th.
GetHuman: Did you reach out to Burger King, and if so, how?
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~hammer down a list of common Burger King problems)
~hammer down : "Cancel a reservation" was why I was trying to call.
~hammer down 's review of Burger King customer service
GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hammer down : Burger King doesn't seem to care about its employees in any way shape or form. Working conditions in most of the Burger King stores are horrible crazy managers getting away with murder well no one does anything about it no wonder this corporation is going downhill. Worst fast food franchise out there
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~hammer down : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hammer down : I'd give them a four out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~hammer down : For that I would say three out of five.
GetHuman: And finally- any advice for other Burger King customers?
~hammer down : Call them early in the day or late. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hammer down taken from his Burger King customer service problem that occurred on November 18th, 2017.