California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions: 'Beverly' was not only rude but answered the ca...
A California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions customer review by GetHuman user ~Suzannediego from November 27th, 2017
Background on ~Suzannediego's case
GetHuman: ~Suzannediego - can you tell our other California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions customers when your case took place?
~Suzannediego: Yes I can. It was evening, on November 22nd.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions, and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions customer issues best describes the reason you wanted to talk to them?
(Shows ~Suzannediego a list of common California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions problems)
~Suzannediego: "Completion of programs" was why I was trying to call.
~Suzannediego's review of California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Suzannediego: 'Beverly' was not only rude but answered the call with a major attitude. When I shared my issue she gave me a false solution. When I pushed back, she put me on hold and came back with another false solution. This happen * times in ** minutes. At the end of the call I said I appreciate her (she was awful & rude the entire time) and that I apologized if this was annoying and she said "No you're not! You just keep asking the same questions and you need to go away" and then she hung up. The final "answer" to my problem was that the Director of DMV just arbitrarily makes up the law and to take it up with her.... ok?
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions. On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions problem?
~Suzannediego: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Suzannediego: I'd give them a two out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions's ability to quickly and effectively address your problem?
~Suzannediego: For that I would say three out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions customers?
~Suzannediego: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Suzannediego taken from his California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions customer service problem that occurred on November 22nd, 2017.