Canada Post: Tracking states attempt to delivery but was not...
A Canada Post customer review by GetHuman user GetHuman-anddug from December 1st, 2017
Background on GetHuman-anddug's case
GetHuman: GetHuman-anddug - can you tell our other Canada Post customers when your case took place?
GetHuman-anddug: Yeah. It was evening, on November 24th.
GetHuman: Did you reach out to Canada Post, and if so, how?
GetHuman: And which of these common Canada Post customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-anddug a list of common Canada Post problems)
GetHuman-anddug: "Complaint" was why I was trying to call.
GetHuman-anddug's review of Canada Post customer service
GetHuman: So how would you sum up your experience for GetHuman's Canada Post customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-anddug: Tracking states attempt to delivery but was not able to. This is totally a lie.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-anddug: Tracking * **************** delivery attempted at **:**, not successful so a notice card was left with information on where to pick up. This is not true. No attempt was made I was in our living room by the window all day. No one came to our door. As well no notice was left.
GetHuman: Let's quantify your experience contacting Canada Post. On a scale of 1 to 5, how easy is it go get help on a Canada Post problem?
GetHuman-anddug: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-anddug: I'd give them a one out of five on communication.
GetHuman: And what about Canada Post's ability to quickly and effectively address your problem?
GetHuman-anddug: For that I would say three out of five.
GetHuman: And finally- any advice for other Canada Post customers?
GetHuman-anddug: Call them early in the day or late. Don't forget any personal or account information you might need for Canada Post to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-anddug taken from his Canada Post customer service problem that occurred on November 24th, 2017.