Capital One Credit Card: I have try to phone u but it is the wrong numbe...
A Capital One Credit Card customer review by GetHuman user ~james harris from November 18th, 2017
Background on ~james harris's case
GetHuman: ~james harris - can you tell our other Capital One Credit Card customers when your case took place?
~james harris: Yes I can. It was morning, on November 12th.
GetHuman: Did you reach out to Capital One Credit Card, and if so, how?
GetHuman: And which of these common Capital One Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~james harris a list of common Capital One Credit Card problems)
~james harris: "Recover Account" was why I was trying to call.
~james harris's review of Capital One Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Capital One Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~james harris: I have try to phone u but it is the wrong number for the uk and I can not get in to my accontte it said the uesrs niam is wong and password is to
GetHuman: Let's quantify your experience contacting Capital One Credit Card. On a scale of 1 to 5, how easy is it go get help on a Capital One Credit Card problem?
~james harris: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~james harris: I'd give them a two out of five on communication.
GetHuman: And what about Capital One Credit Card's ability to quickly and effectively address your problem?
~james harris: For that I would say five out of five.
GetHuman: And finally- any advice for other Capital One Credit Card customers?
~james harris: Call them early in the day or late. Don't forget any personal or account information you might need for Capital One Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~james harris taken from his Capital One Credit Card customer service problem that occurred on November 12th, 2017.