Casio: verizon has better service what a nightmare * r...
A Casio customer review by GetHuman user GetHuman-184686 from October 31st, 2017
Background on GetHuman-184686's case
GetHuman: GetHuman-184686 - can you tell our other Casio customers when your case took place?
GetHuman-184686: Sure. It was morning, on October 27th.
GetHuman: Did you reach out to Casio, and if so, how?
GetHuman: And which of these common Casio customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-184686 a list of common Casio problems)
GetHuman-184686: "Complaint" was why I was trying to call.
GetHuman-184686's review of Casio customer service
GetHuman: So how would you sum up your experience for GetHuman's Casio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-184686: verizon has better service what a nightmare * reps telling me that the Director of repair will get back to me only to have a third tell me he does not exist! bad from the start no end
GetHuman: Let's quantify your experience contacting Casio. On a scale of 1 to 5, how easy is it go get help on a Casio problem?
GetHuman-184686: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-184686: I'd give them a three out of five on communication.
GetHuman: And what about Casio's ability to quickly and effectively address your problem?
GetHuman-184686: For that I would say four out of five.
GetHuman: And finally- any advice for other Casio customers?
GetHuman-184686: Call them early in the day or late. Don't forget any personal or account information you might need for Casio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-184686 taken from his Casio customer service problem that occurred on October 27th, 2017.