Centers for Medicare & Medicaid: Never was able to get to a person. Instruction...

A Centers for Medicare & Medicaid customer review by GetHuman user ~Anonymous... from November 24th, 2017

Background on ~Anonymous...'s case

GetHuman: ~Anonymous... - can you tell our other Centers for Medicare & Medicaid customers when your case took place?

~Anonymous...: Yup. It was late at night, on November 20th.

GetHuman: Did you reach out to Centers for Medicare & Medicaid, and if so, how?

~Anonymous...: I used the 800-633-4227 number I found for on the GetHuman Centers for Medicare & Medicaid customer phone number page I was on: Centers for Medicare & Medicaid Customer Service Phone Number

GetHuman: And which of these common Centers for Medicare & Medicaid customer issues best describes the reason you wanted to talk to them?

(Shows ~Anonymous... a list of common Centers for Medicare & Medicaid problems)

~Anonymous...: "None of those really matches why I wanted to call Centers for Medicare & Medicaid that day." was why I was trying to call.

~Anonymous...'s review of Centers for Medicare & Medicaid customer service

GetHuman: So how would you sum up your experience for GetHuman's Centers for Medicare & Medicaid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.

~Anonymous...: Never was able to get to a person. Instructions above no longer work with their updated voice-jail system.

GetHuman: Let's quantify your experience contacting Centers for Medicare & Medicaid. On a scale of 1 to 5, how easy is it go get help on a Centers for Medicare & Medicaid problem?

~Anonymous...: I'd give them a two out of five for ease of finding your way to help.

GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?

~Anonymous...: I'd give them a five out of five on communication.

GetHuman: And what about Centers for Medicare & Medicaid's ability to quickly and effectively address your problem?

~Anonymous...: For that I would say two out of five.

GetHuman: And finally- any advice for other Centers for Medicare & Medicaid customers?

~Anonymous...: Call them early in the day or late. Don't forget any personal or account information you might need for Centers for Medicare & Medicaid to know who you are.

GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous... taken from his Centers for Medicare & Medicaid customer service problem that occurred on November 20th, 2017.

Centers for Medicare & Medicaid

2.50 of 5 stars | 9 reviews

Centers for Medicare & Medicaid Reviews Centers for Medicare & Medicaid's Phone Number All Centers for Medicare & Medicaid contact info

~Anonymous...'s Centers for Medicare & Medicaid Review

Difficulty of finding help

2 out of 5 stars

Quality of communication

5 out of 5 stars

Timeliness and professionalism

2 out of 5 stars

Overall customer service rating

3 out of 5 stars

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