Ceridian Dayforce: Ceridian does our payroll. They cannot be conta...
A Ceridian Dayforce customer review by GetHuman user ~pat buffalo from November 14th, 2017
Background on ~pat buffalo's case
GetHuman: ~pat buffalo - can you tell our other Ceridian Dayforce customers when your case took place?
~pat buffalo: Yup. It was afternoon, on November 4th.
GetHuman: Did you reach out to Ceridian Dayforce, and if so, how?
GetHuman: And which of these common Ceridian Dayforce customer issues best describes the reason you wanted to talk to them?
(Shows ~pat buffalo a list of common Ceridian Dayforce problems)
~pat buffalo: "Renew coverage" was why I was trying to call.
~pat buffalo's review of Ceridian Dayforce customer service
GetHuman: So how would you sum up your experience for GetHuman's Ceridian Dayforce customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pat buffalo: Ceridian does our payroll. They cannot be contacted. Every year when I try to get my W-* forms they do not recognize my e-mail address,login name, or password. They give no other way of contacting them.
GetHuman: Let's quantify your experience contacting Ceridian Dayforce. On a scale of 1 to 5, how easy is it go get help on a Ceridian Dayforce problem?
~pat buffalo: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pat buffalo: I'd give them a one out of five on communication.
GetHuman: And what about Ceridian Dayforce's ability to quickly and effectively address your problem?
~pat buffalo: For that I would say one out of five.
GetHuman: And finally- any advice for other Ceridian Dayforce customers?
~pat buffalo: Call them early in the day or late. Don't forget any personal or account information you might need for Ceridian Dayforce to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pat buffalo taken from his Ceridian Dayforce customer service problem that occurred on November 4th, 2017.