Chicago Tribune: what customer service. Never buy a subscriptio...
A Chicago Tribune customer review by GetHuman user GetHuman-213266 from October 31st, 2017
Background on GetHuman-213266's case
GetHuman: GetHuman-213266 - can you tell our other Chicago Tribune customers when your case took place?
GetHuman-213266: Sure. It was morning, on October 22nd.
GetHuman: Did you reach out to Chicago Tribune, and if so, how?
GetHuman: And which of these common Chicago Tribune customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-213266 a list of common Chicago Tribune problems)
GetHuman-213266: "Cancel subscription" was why I was trying to call.
GetHuman-213266's review of Chicago Tribune customer service
GetHuman: So how would you sum up your experience for GetHuman's Chicago Tribune customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-213266: what customer service. Never buy a subscription from a kid selling door to door from a charity. ** weeks for $**.** turns into a nightmare. The Tribune sends you a bill immed for $**.** and hounds you to pay up.
GetHuman: Let's quantify your experience contacting Chicago Tribune. On a scale of 1 to 5, how easy is it go get help on a Chicago Tribune problem?
GetHuman-213266: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-213266: I'd give them a one out of five on communication.
GetHuman: And what about Chicago Tribune's ability to quickly and effectively address your problem?
GetHuman-213266: For that I would say three out of five.
GetHuman: And finally- any advice for other Chicago Tribune customers?
GetHuman-213266: Call them early in the day or late. Don't forget any personal or account information you might need for Chicago Tribune to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-213266 taken from his Chicago Tribune customer service problem that occurred on October 22nd, 2017.