Chicago Tribune: No Wednesday paper at ***** S. Parnell Av. Chgo...

A Chicago Tribune customer review by GetHuman user GetHuman-geriluca from December 7th, 2017

Background on GetHuman-geriluca's case

GetHuman: GetHuman-geriluca - can you tell our other Chicago Tribune customers when your case took place?
GetHuman-geriluca: Yes I can. It was middle of the night, on December 3rd.
GetHuman: Did you reach out to Chicago Tribune, and if so, how?
GetHuman-geriluca: I used the 800-874-2863 number I found for on the GetHuman Chicago Tribune customer phone number page I was on: Chicago Tribune Customer Service Phone Number
GetHuman: And which of these common Chicago Tribune customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-geriluca a list of common Chicago Tribune problems)
GetHuman-geriluca: "Complaint" was why I was trying to call.

GetHuman-geriluca's review of Chicago Tribune customer service

GetHuman: So how would you sum up your experience for GetHuman's Chicago Tribune customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-geriluca: No Wednesday paper at ***** S. Parnell Av. Chgo Il today
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-geriluca: Have subscribed for Wednesday and Sunday issues. Normally received by *:** or *:**am. No paper today.
GetHuman: Let's quantify your experience contacting Chicago Tribune. On a scale of 1 to 5, how easy is it go get help on a Chicago Tribune problem?
GetHuman-geriluca: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-geriluca: I'd give them a five out of five on communication.
GetHuman: And what about Chicago Tribune's ability to quickly and effectively address your problem?
GetHuman-geriluca: For that I would say two out of five.
GetHuman: And finally- any advice for other Chicago Tribune customers?
GetHuman-geriluca: Call them early in the day or late. Don't forget any personal or account information you might need for Chicago Tribune to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-geriluca taken from his Chicago Tribune customer service problem that occurred on December 3rd, 2017.

Chicago Tribune

2.20 of 5 stars | 56 reviews

GetHuman-geriluca's Chicago Tribune Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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